ORIENTATION STORE

Terms and conditions of purchase

Credit Card

Transfer/Bizum

Paypal

Cash on Delivery(+6%)

Transfer data

SANTANDER BANK   ES43-0049-4612-6927-1609-5229

BIZUM- 636 096 086
Shipping costs:

Spain (Iberian Peninsula) 6,50€ -Nacex 

Balearic Islands 12€- Nacex

Canary Islands, Ceuta and Melilla 10€ - Correos (15-20 days)

Portugal 6,50€ - Nacex

Europe 15€ - Post (7-15 days)

South America - Consult conditions (depends on country and weight of package)


For more than 70€ free shipping

*Canary Islands and Balearic Islands free for more than 200€*.


Delivery time:
Peninsula and Balearic Islands24/48 working hours.

Canary Islands (Post Office)

Ceuta and Melilla

15-20 days.

7-15 days.

Europa

South America -  CONSULT

7-15 days.

15-20 days.

Return policy:

The customer will have 14 days to return the product upon receipt, in its original packaging and unused, but will bear the cost of shipping. Once received and verified that it is correct,  will proceed to refund the cost of the item.

If once received the order the customer verifies that he/she wants to change it for a different size, it will be possible to do so, but  will also pay the shipping costs.

If by our mistake the customer receives a product that is not the one ordered, we will assume all the costs of the product exchange.

If an item cannot be delivered due to lack of inventory, the customer will decide whether to wait for it to arrive or prefer a refund.

If during the warranty period, there is any anomaly derived from the manufacture of the product and not as a result of its misuse, you can send it and after checking it, we will proceed to send another one, the same or similar, free of charge.

South American countries:

For sales to South American countries, conditions vary, VAT (21%) is subtracted from the web price, although shipping costs vary depending on the payment method, weight and size of the package. CONSULT.